Terrible Service!

We app**** for the DSTV Explora package on the 15th of January 2016. Thereafter we were called and credit checked AND approved on the 18th of January 2016.<br> We were told that the debit order for the product would go off on the 19th of January 2016. This did not happen and by Thursday the 21st of January, we were forced to phone in and check why the debit order had not gone off. We were told that they had \forgotten"to put it through. They then stated they would put it through and call us on the 22nd of January.<br> The 22nd came and still no call. So we called in again and after having had an argument with the Call Centre lady we decided we had had enough and we were cancelling the contract and going to buy our own Decoder.<br> On the 23rd of January we called in again after having bought our own decoder - they had not noted the cancellation. The 24th of January they had not noted the cancellation.<br> Then today after phoning twice"