Terrible service

I called Multi choice yesterday around 7 in the evening to enquirer about the suspended services,The Lady that answered the phone sounded like she was drunk.She did not even greet me,she kept on telling me that she is waiting for her system.I was on the line with her for 7 minutes and she did not even ask me what my inquiry was about.before i ran out of airtime i asked her to call me back she said yes and she never called back.

I was disgusted and disappointing and i felt disrespected by that consultant.