Terrible service !!!

DSTV has the worst billing service on the market and their communication platforms, especially the chat platforms, are incredibly terrible. I spent the day trying to get an explanation of why I am being billed more than my usual and there is absolutely no response. WHAT EXACTLY AM I BEING BILLED FOR? They billed me for expenses I am not even aware of, now trying to get a response from them there is absolutely no service. Check your billing systems DSTV and fix the chat apps if you are serious about lessening traffic on your phone lines.