PP
Patricia P
1 reviews | Active since Jan 2017
18 May 2021, 11:00
Terrible service
Been trying to downgrade with fail it’s so difficult speaking to the robotic ussd line it’s been kicking me out since weekend when I call I’m caller number hundred and something , same thing happened last month the i ended not downgrading this is unprofessional and unfair who is in charge or is this done deliberately so I don’t downgrade??
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 May 2021, 15:14Hi Patricia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 May 2021, 15:14
Official
Hi Patricia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
PP
Patricia P's updateReviewer Update
19 May 2021, 17:25Please call me at 9am
PP
Patricia P's update19 May 2021, 17:25
Reviewer Update
Please call me at 9am
PP
Patricia P's updateReviewer Update
31 May 2021, 10:21Hi
It is quite concerning that after so many endeavors from my side no one has contacted me , I eventually spoke to Priciilla leeto on the 22 May 2021 she gave me her work that she has Downgrade me to compact as I had request now today I get a message that I must pay for premium package. I need this sorted immediately please otherwise I will take it further ***1
It is quite concerning that after so many endeavors from my side no one has contacted me , I eventually spoke to Priciilla leeto on the 22 May 2021 she gave me her work that she has Downgrade me to compact as I had request now today I get a message that I must pay for premium package. I need this sorted immediately please otherwise I will take it further ***1
PP
Patricia P's update31 May 2021, 10:21
Reviewer Update
Hi
It is quite concerning that after so many endeavors from my side no one has contacted me , I eventually spoke to Priciilla leeto on the 22 May 2021 she gave me her work that she has Downgrade me to compact as I had request now today I get a message that I must pay for premium package. I need this sorted immediately please otherwise I will take it further ***1
It is quite concerning that after so many endeavors from my side no one has contacted me , I eventually spoke to Priciilla leeto on the 22 May 2021 she gave me her work that she has Downgrade me to compact as I had request now today I get a message that I must pay for premium package. I need this sorted immediately please otherwise I will take it further ***1