WS
Wilmien S

1 reviews | Active since Aug 2019

07 Dec 2022, 20:39

Terrible service!

I have paid for the streaming service on 29 Nov. I have had 1 day where could stream. Everytime I go to live chat to sort out my problem, I have to give all the information and tell the whole story again. My issue gets escalated, but after 9 days, still no streaming services.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Dec 2022, 23:02
Official
Hi Wilmien,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
WS
Wilmien S's update08 Dec 2022, 16:29
Reviewer Update
Thank you DSTV, my issue was resolved today. We are now able to see the full bouquet.
WS
Wilmien S's update09 Dec 2022, 18:01
Reviewer Update
And once again... I had the streaming service for one day! ONE DAY!!! And again disconnected. DStv, I think you should just pay back my money!