Terrible service

Cancelled subscription for Explorer, for the past 3 months I get suspended, call spend my time and money waiting for DSTV to resolve their mistakes, some consultants are patient and strive to provide customers with great service but their team leaders are not customer focused, I waited for 2 hours for a call back from the team leader until I called head office and was assisted by Thokozile Nemangane, she listened allowed me to vent and reconnected my connection and now I wait to see if she will finally resolve this issue, The audacity of some consultants using working from home is outrageous, I would advise public to rather invest in a smart TV and get NETFLIX, so far I don't have issues with them but DSTV has consumed so much of my time calling them numerous times,, TOTALLY DISAPPOINTING, HOPE THEY UP THEIR GAME AND GET TEAM LEADERS TO ACCEPT OWNERSHIP AND ACCOUNTABILITY