CN
Cathrina N
1 reviews | Active since Sept 2015
18 Sept 2015, 18:40
TERRIBLE SERVICE
Hi. There seems to be a problem with my billing. So I paid R1000 on the 8th June. I reconnected my DSTV but discovered that my DSTV dish has fallen down. So I phoned DSTV again and chatted to a supervisor who disconnected me. I left my DSTV off for 2 months due to exams and so forth. I then bought a DSTV dish in August and reconnected my DSTV. It then continued getting cut as DSTV made an error and didn't disconnect me as they initially promised in June. I have called at least 10 times. I am frustrated, really frustrated
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Replies (1)DStv (MultiChoice)'s replyOfficial
23 Sept 2015, 08:45Hello cathynirmal2015,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply23 Sept 2015, 08:45
Official
Hello cathynirmal2015,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
