TERRIBLE SERVICE

MULTICHOICE KEEP TELLING ME THAT MY ACCOUNT IS IN ARREARS FOR R93 THAT WAS GENERATED AFTER THEIR SYSTEM WAS UPGRADED(HOW IS THAT MY PROBLEM) HENCE MY SERVICES KEEPS GETTING SUSPENDED, WHICH IS DUE TO ANOTHER DSTV THAT WAS DEATIVATED 2 YEARS AGO, IF I HAVE COMPACT AND PREMIUM WHAT WHAT, THEN I SHOULD BE IN ARREARS FOR THOUSANDS OF RANDS SINCE I PAY R319 ONLY EVRY MONTH, OR R370 IF I FORGET TO PAY AND ADD CONNECTION FEE, THEY HAVE A DECENCY TO TELL ME THAT TODAY AFTER CALLING THEM, I'LL STILL GET SUSPNEDED BECAUS OF THE R93, HOW PATHETIC IS THAT, AND I SHOULD CALL THEM TO ACTIVATE THE SERVICES? I SHOULD PAY FOR THAT CALL AS WELL, AM STILL WAITING FOR FEEDBACK AFTER I LOGGED THIS QUERY WITH THEIR CUSTOMER SERVICE REF NUMBER: ***