YS
Yolandi S
1 reviews | Active since Jan 2015
07 Aug 2015, 20:15
TERRIBLE SERVICE
I'm very disappointed with dstv yet again. <br> Have been able to watch catchup for 3 weeks now. Call centre employee mandla confirmed at 14:58 today that this issue will be sorted and that he will phone back. <br> It's after 20:00 now. No phone call. Catchup still not working, an literally nobody in call centre to assist.<br> If dstv did not have monopoly in South Africa, I would cancel in a heartbeat!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Aug 2015, 09:22Hello YolandiSchoeman8,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, thank you for the mobile number *** customer Mr OWT Henzen, please be advised that we have contacted the customer.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, thank you for the mobile number *** customer Mr OWT Henzen, please be advised that we have contacted the customer.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply12 Aug 2015, 09:22
Official
Hello YolandiSchoeman8,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, thank you for the mobile number *** customer Mr OWT Henzen, please be advised that we have contacted the customer.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, thank you for the mobile number *** customer Mr OWT Henzen, please be advised that we have contacted the customer.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta