Terrible service
<p>I been experiencing extreme difficulty with Multichoice and their delisting or billing department. I have been calling since friday 26/05/2017, I have sent an email requesting a letter of good standing on my account and have been given a CASE NUMBER: ********** and was told I would be contacted within 24 hours.</p> <p> </p> <p>This has not happened I have been holding for the last 30 minutes waiting for anyone to answer the line but have had no luck whats so ever.</p> <p> </p> <p>Can anyone help because I am tired of hearing that my matter will be escalated and nothing happens thereafter.</p>
Dear Tha Maverick Mathe
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Tha Maverick Mathe
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
The response I got from your customer care unit is that I must wait for friday for the debting of my account before I can receive my letter of good standing.
I believe I am being held randsom to this, I explained specifically that I want my letter for other matters and I am being told to wait till friday.
This is unacceptable and I want this matter resolved immediately
The response I got from your customer care unit is that I must wait for friday for the debting of my account before I can receive my letter of good standing.
I believe I am being held randsom to this, I explained specifically that I want my letter for other matters and I am being told to wait till friday.
This is unacceptable and I want this matter resolved immediately