1 reviews | Active since May 2017
Terrible service
<p>I contacted DSTV to change my package to Easy View during April 2017. This was done effective 1 May 2017. On 2 May 2017 they incorrectly debited my bank account in the amount of R574-00. The correct amount should have been R29-00. </p> <p> </p> <p>Since then I have made numerous phone calls to them. I have spoken to several consultants, to no avail. Promises were made by all of these consultants that the amount will be refunded. 17 Days later and I am still waiting.</p>
Dear Mientjie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Mientjie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Good day Mientjie
As per our telephonic conversation , the refund has been processed . You should receive the funds within 48 hours.
Apologies once again Mientjie for the inconvenience this has caused.
Thank you
Girly
Good day Mientjie
As per our telephonic conversation , the refund has been processed . You should receive the funds within 48 hours.
Apologies once again Mientjie for the inconvenience this has caused.
Thank you
Girly