1 reviews | Active since Aug 2016
terrible service
I app**** for the price lock on 16/01/2018 over the phone and I got an sms saying the delivery will be made within 2 – 4 working days. No I’m getting emails to provide my delivery address and that is information that I had provided on the call. This is really inconvenient and frustrating. I am starting to wonder if should I go to Hello Peter to get this decoder delivered. I got 2 calls yesterday after I had sent an email complaining, 1 of those calls came from a lady using a Port Elizabeth Number and told me it will be delivered today. These are the 2 reference numbers that I got: [# ********** ] [# ********** ]
and now they are asking for parcel numbers that they never provided to me.
Dear Nwabisa Ntsiko
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Nwabisa Ntsiko
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Nwabisa
Thank you for sending us your query.
I have referred your query to the Price Lock team. Kindly expect feedback directly from them in this regard.
Feel free to contact if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Nwabisa
Thank you for sending us your query.
I have referred your query to the Price Lock team. Kindly expect feedback directly from them in this regard.
Feel free to contact if you require any further assistance.
Kind regards
Dinah
Best regards,