1 reviews | Active since Apr 2017
Terrible Service
I have had it with DSTV customer service, you cant even call it that because there is no customer service. A Manager Muneeb decides weather he wants to speak to you or not and allows the Colleagues to advise customers " The manager said he wont speak to you" . They let your phone bill run up and wont even call you back. Matters get escalated but never resolved!!!!!!!!!!
They have the WORST service ever!!!!!!!!!!
Dear Zainap
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Zainap
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Zainap
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Zainap
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Zainap Abrahams
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Reference is made to our telephonic conversation in regards to your concerns,.You confirmed that your service has been restored and the billing on your account corrected and adjusted accordingly.
In terms of the service you received from one of our Managers, we advise that we will investigate and our internal process will be implemented.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Kind regards
Rupert
Best regards,
Dear Zainap Abrahams
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Reference is made to our telephonic conversation in regards to your concerns,.You confirmed that your service has been restored and the billing on your account corrected and adjusted accordingly.
In terms of the service you received from one of our Managers, we advise that we will investigate and our internal process will be implemented.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Kind regards
Rupert
Best regards,