Terrible service

<p>I filed this complaint 3 weeks ago and up to so far this has not been resolved instead those ******* debited R 1455.42 from my account again, last month they debited R 1281.42 and when i reversed the money my kinds couldn't watch TV for almost a week until the lady by the name of Lesego who pretended to be professional phoned and she connected the account because it was cut off. She suggested that i should pay R 365 which is the compactor instalment including the Dish insurance for now so that i will be able to watch TV and she will call me back once she is done compiling the report, </p> <p> </p> <p>This time , I do not want any consultant nor so called supervisors / Manger to call me. I want everything in black and white stating why was I charged double the instalment again on top of that I had to pay people to for installation plus the money for a switch and signed by the Senior Manager / head of the department and i will submit that to my lawyers. </p> <p> </p> <p>My instalment as per my contract is R539 including instalment , the difference of R 916.42 should be debited back into my account by the end of business on Friday or will meet in count </p> <p> </p>