CZ
Charmaine Z
1 reviews | Active since Dec 2019
08 Feb 2023, 11:09
Terrible service
I made a payment on the 28th jan my next payment showed 28th feb now this morning i woke up no channels package is disconnected. And i keep getting told i need to pay a reconnection fee yet i was not informed of payment that was supposed to be made today whatsapp and dstv app showed my next payment is on the 28th feb ....really terrible service from you guys and the live chat is not any help at the end of the day u want me to make another payment yet your system is the thing at fault giving people wrong information
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Feb 2023, 11:38Hi Charmaine Van Zyl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Feb 2023, 11:38
Official
Hi Charmaine Van Zyl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CZ
Charmaine Z's updateReviewer Update
08 Feb 2023, 15:56Still waiting
CZ
Charmaine Z's update08 Feb 2023, 15:56
Reviewer Update
Still waiting
CZ
Charmaine Z's updateReviewer Update
08 Feb 2023, 22:47And i am still waiting for feedback with no channels
CZ
Charmaine Z's update08 Feb 2023, 22:47
Reviewer Update
And i am still waiting for feedback with no channels