1 reviews | Active since Feb 2012
Terrible Service
<p>Since January 25th our services have been suspended 3 times, we have paid R729 on the 25th, then our PVR services were cut off and we had toe pay R150, then the same thing happened a view days later and we had to pay another R49 to get it back on, just a few days later all the channels were shut down and everytime we need to phone and hold on and speak to different consultants who gives us different stories everytime and different ammounts that we need to pay. Today Bobonthle Modeloa from Dstv Multi choice Call Centre told us to pay R331 to switch it back on and when I phoned back an hour later they need me to pay another R285,44 In total that is R1545 For 2 and a half weeks worth of DSTV. I am really disappointed that a huge company such as DSTV is so unprofessional, if I add all the airtime I have used just to phone them every second day it would ammount to alot more. </p> <p>This service is unacceptable.</p>
Dear Cornelia
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter Team
Best regards,
Dear Cornelia
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter Team
Best regards,
Good day Cornelia
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you have received in this regard.
We confirm receipt of your payment today and that your service is active on the DStv Premium Package.
The billing on your account has been corrected adjusted the accordingly.
Next payment due will be R844 on the 25 February 2017 the DStv Premium Package.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Should you require any further assistance ,please do not hesitate to contact us .
Kind Regards
Rupert
Best regards,
Good day Cornelia
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agents and the level of service you have received in this regard.
We confirm receipt of your payment today and that your service is active on the DStv Premium Package.
The billing on your account has been corrected adjusted the accordingly.
Next payment due will be R844 on the 25 February 2017 the DStv Premium Package.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Should you require any further assistance ,please do not hesitate to contact us .
Kind Regards
Rupert
Best regards,
