Terrible Service

<p>So tell me multichoice is this how you treat your customers, I thought all your DSTV installers are accredited and does their job adequately. Last week Thursday I bought a full installation decoder from Hi-Fi Corp and they told me to cal the number to book for installation and I did just that the same day. I call Arial and they promise the installation will be done within 2 working days and fast forward to that 2 working days pass and I get furious. Yesterday around 18:30 the installer finally comes and because it was late he was doing his job in a hurry he didn't care to check if we getting the signal or not and guess what we don't have a signal until now but the dish is installed. I call the installer again begging him to come fix the dish because the call center agent advised that definitely the problem is with the dish but my so helpful installer tells me his busy he will see what time he comes. </p> <p> </p> <p>So so really does this mean I should cancel all my plans and wait for him to come whenever, like they promised me before that they will come within 2 days and never pitched? Is this how we service our customers nowadays, they no more take priority?</p> <p> </p> <p>what do I do now, return the decoder and maybe subscribe to show max and Netflix because this I cannot stand for? Advise???</p>