Terrible Service
<p>I was wrongfully debited by DSTV and I queried it through Twitter and was told that the debit should not have occurred. I requested a refund and was told that it would take a week. It has been more than a week now. I keep getting contradictory responses from the personnel who assist me. </p>
Dear Damian Heinz
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Damian Heinz
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Good day Damian Heinz
Thank you for bring this matter to our attention.
We have tried to contact you without any success.
We unable to locate your account with the information you provided. Please provide us with your ID number, smart card and decoder number in order for us to investing your concerns and assist you accordingly.
Please reply as private in order for us to be able to view the requested information.
Awaiting your reply
Rupert
Good day Damian Heinz
Thank you for bring this matter to our attention.
We have tried to contact you without any success.
We unable to locate your account with the information you provided. Please provide us with your ID number, smart card and decoder number in order for us to investing your concerns and assist you accordingly.
Please reply as private in order for us to be able to view the requested information.
Awaiting your reply
Rupert