Terrible Service!!!!

On Monday 02 September 2019, i called in to change my payment date , I spoke to 2 agents , the date was confirmed to be changed to the 15th of each month , I spoke to 2 agents and asked about pro rata and both advised that there was no pro rata to be paid FALSE information !!!!!!!!!!! this morning my subscription has been deactivated all because of your staff's non competencies , I'm really irritated as i called this morning and the agent i spoke to says the agent should have told me !!!!! how is this my fault , your supervisor went to say that the business is owed by many subscribers hence he cant activate despite the fact that this is not my fault!!!!

Why the false information Why the lack of customer service Listen to those recordings and tell me otherwise this lack of customer service is the reason why many subscribers cancel DSTV customer service is now just like home affairs All you hear is we cant help you , we cant help you!!!!!