Terrible service

I recently moved to a new house and informed DSTV of my location changes, gave them the closest tower to connect to and for two weeks I have not been able to work or watch TV because they keep saying they escalating and assisting yet am the one who needs to follow up daily.

One of your consultants further asks me to drive 40km for a centre at centurion mall only to get there and be told,you do not have centres anymore. Even your own staff is clueless.

Then I request to cancel my contract because you as the service provider failed to provide services to me and I am told I need to pay R180, take that amount from my unused Data funds from the month, as I have not had any connectivity.