1 reviews | Active since Feb 2014
Terrible service
<p>I am really fed up with Box office now.It is the 2nd time this happends now. I did a payment via eft to my box office account, I made 2 on the same day. The one 35 rand went to my account but the 2nd one did not.I have sent messages to the dstv Fb inbox with proof of payment, I phoned and emailed the proof of payment aswell and still nothing.We pay alot of money monthly for this kind of service. My acc nr is ********** 7. I am the payment that you did not load to my acc..</p>
Good day Denise
Please accept our apologies for the delayed responds.
We have corrected the billing on your box office account and adjusted it accordingly.
Once again accept our sincerest apologies for any inconvenience in this regard.
Regards
Rupert
Good day Denise
Please accept our apologies for the delayed responds.
We have corrected the billing on your box office account and adjusted it accordingly.
Once again accept our sincerest apologies for any inconvenience in this regard.
Regards
Rupert
I am still unable to rent a movie. It still say unsifficient funds. Even the facebook DSTV consultant tried and they dont know what seems to be the problem. It shows on my self service but still not on the box office website, so i am still not credited and all my airtime being wased to try and order the movie is just really unneccasary..
I am very unhappy about this
I am still unable to rent a movie. It still say unsifficient funds. Even the facebook DSTV consultant tried and they dont know what seems to be the problem. It shows on my self service but still not on the box office website, so i am still not credited and all my airtime being wased to try and order the movie is just really unneccasary..
I am very unhappy about this
Dear Denise
Apologies for the delayed response and for the frustration caused.
Our records indicate that your account was credited and you were able to rent using the credit.
Thank you for your invaluable support.
Regards
Elna
Dear Denise
Apologies for the delayed response and for the frustration caused.
Our records indicate that your account was credited and you were able to rent using the credit.
Thank you for your invaluable support.
Regards
Elna