1 reviews | Active since Sept 2016
Terrible product.
I’m seriously frustrated with multichoice/Dstv. In 2018 I purchased an explorer decoder and only started using it early 2019. The decoder worked for less than 5 months then started saying “hard drive disk full” and I do not have a working hard drive, my pvr functionalities won’t work. Took the decoder back to multichoice in Randburg and was told it’s faulty and needs to be replaced. Payed R600 for a replacement and less than 5 months this replacement has also started doing the same thing. This is so frustrating because I pay over R900pm for services which I cannot even access because of the unreliability of their product being the explorer. I can’t watch catch up nor rent movies, let alone pause and rewind but I pay for all those functionalities. Now I have to go in again and get another replacement which they’ll probably want to charge me for in a space of less than 12 months. This is really unacceptable!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
