Terrible, Poor, Substandard customer service

I totally disgusted by the call centre ride and unhelpful behavior. Firstly she was talking to me like someone who doesn't know how operate the decoder. I happen to be in IT and phoned the call centre after I have done all the necessary checks to resolve the problem myself. She told me that I have to bring in the decor to their office so that they can check it. I told her that I do not have the time and she said there is nothing they can do. I told her that I ma going to close my account and she said I should go ahead. Absolutely disgusting and definitely going to close my account. My friends have been telling me that I show subscribe to Netflix stayed with dstv because I wanted to support a south African business. I'm closing my account first thing tomorrow morning and going to encourage all my family members and friends to also move to Netflix. Anyway dstv is so outdated and its definitely time to move on.