Terrible overcharging and re-connection fees

<p>I had two dstv subscriptions. I requested for one to be cancelled months ago and received confirmation that it was indeed disconnected and cancelled. Since then I have been incorrectly billed for both subscriptions which has caused a lot of disconnection and reconnections. I have had to pay dstv every second week which is ridiculous. </p> <p> </p> <p>I spoke to the lady by the name of Mbali Si***ane who then assisted me with the reversal of some of the charges and she was supposed to come back to me for the rest as she needed authorisation. Needless to say she never came back to me, I followed up via e-mail, nothing still. The last payment I made was on the 31st of July. As I am typing this now, I have received another sms reminding me that I need to make payment by today. Upon reviewing my latest statement, I can see there was another reconnection fee charged which I was assured I was not going to be charged as the error has been on Dstv side and that my account was on credit.</p> <p> </p> <p>This has been going on for months with no permanent resolution. Extremely frustrated!!!</p>