Terrible multi choice service

Worst service ever. I have been contacting DStv for since last month They keep disconnecting my service and charge reconnection fees. I usually pay 25th of each month but due to the covid 19 I thought that my payment might be late. I called Dstv and informed them that my payment might be late. The lady I spoke to said that it is fine she will make an arrangement. On 26/04 my service was suspended. I made use of the whatsApp service to get my payment amount. It was R136.00 I then called in because I am on the family package and it is R279. The agent said that the agent I previously spoke to did not make the arrangement and that I should pay R201 and my service will be active until 27/05. I paid the R201 and on 15/04 my service was suspended. I called and was advised that the agent I spoke to changed my payment date to 15/05 and that I had to pay R78.14 for my account to be activated. I paid the R78.14 my service was still of I emailed the proof of payment and received a email on 18/05 that the proof of payment was received and they activated my account. On 23/04 my service was suspended. I called, emailed used self service and was told I should pay R407.00 for my service to be activated. I chat to a agent forward him the messages of the proof of payment he promised me that everything is sorted and that my account is up to date I should only pay R279.00 on 25/04. I paid the R279 on 25/04 today my service was suspended. I called in the agent informed me that I have to pay R128 for my service to be activated. Reason is that they have not allocated the R78.14 of 18/04 and this will take 7 days and they are also charging me R50 reconnection fees. She also added that I have a R173.59 credit on my account but they can not use the credit. I should pay the 128 and once the R78.41 credit is allocated I will be in credit with R252.00 but I can not use this as there system does not allow it.