1 reviews | Active since Sept 2017
Terrible Help & Complete Confusion
Spoken to two different agents over the phone & One on live chat for over 45 minutes to be told something different by each agent.
Absolutely pathetic and a waste of my time! All I need is for my DSTV smart Card to be linked
Dear Josh
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Josh
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Josh Vilensky
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We unable to access your account with the information provided. Pleas provide us with your customer number or decoder and smart card number as well as the e mail address used to for your online profile in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,
Good day Josh Vilensky
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any success.
We unable to access your account with the information provided. Pleas provide us with your customer number or decoder and smart card number as well as the e mail address used to for your online profile in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,