BC
Busisiwe C

1 reviews | Active since Apr 2024

29 Aug 2024, 09:16

Terrible Dstv service

Good day I will like to complain about a terrible service from Dstv, I have spoken to so many agents I have a data plan, I have not heard data from Saturday I keep been told 1 hour and the next agent 3 hours, yesterday I was told midnight, called again this morning I was told few minutes, called again I was told 48hours I have been dealing with Thandi who said 1 hour, ***4-i540, Lindelani who 1 hour, Anelisa, Reitumetse who said 3 hours, Katleho midnight yesterday, Linda who said few minutes then changed to 24 to 48 hours, *** I still have not received data that I paid for, I have been with Dstv for years terrible service, the agent do not care or have no customer service

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Aug 2024, 09:22
Official
Hi Busisiwe,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team