SM
Siwe M
1 reviews | Active since Oct 2017
19 Nov 2019, 15:16
Terrible Customer service, no care whatsoever
I still cannot believe a Dstv Explora on Price Lock i ordered on the 21st of October is still not at home. If i knew it takes 3 months for a mere decoder delivery i wouldn't taken the offer. Still today i'm waiting on the delivery, i'm a **** to the kids i promised an explora because some organisation do not prioritise customer service and satisfaction. Right now it feels like someone is offering me this and i won't be paying, knowing for sure if it were them waiting for payment they'd harass me every day.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
19 Nov 2019, 15:58Hi Siwe Mbilase,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Nov 2019, 15:58
Official
Hi Siwe Mbilase,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
SM
Siwe M's updateReviewer Update
21 Nov 2019, 08:44Two days later i'm still frustrated over a service from Multichoice and no one bothers to call and look into the complaint, utterly disgusted with this service and regret doing business with Multichoice.
SM
Siwe M's update21 Nov 2019, 08:44
Reviewer Update
Two days later i'm still frustrated over a service from Multichoice and no one bothers to call and look into the complaint, utterly disgusted with this service and regret doing business with Multichoice.
SM
Siwe M's updateReviewer Update
21 Nov 2019, 14:36I would not be calling Dstv and On the Dot everyday if this was delivered. Can Dstv and On the dot stop playing with peoples time and money. Nothing has been delivered at home.
SM
Siwe M's update21 Nov 2019, 14:36
Reviewer Update
I would not be calling Dstv and On the Dot everyday if this was delivered. Can Dstv and On the dot stop playing with peoples time and money. Nothing has been delivered at home.