TERRIBLE CUSTOMER SERVICE!

Absolutely useless customer service. I went into a pricelock agreement early in 2019 and was advised over the phone by the salesman that I would receive an Xplora with 1 extraview for R899 per month. but they have billed me at no less that R1000 per month, sometime R1200. I have called in almost every single month and all they tell me is that they will escalate to the pricelock dept, but it seems that this dept does not exist because I have not receive a single communication from the pricelock dept and DSTV just continue to reneg on their agreement and bill me more that what they should. I can't wait for my pricelock to end so that I can move over to streaming my sport instead.... DSTV are flippen HOPELESS... I have currently been on a call with them for the last 45 minutes, they have had me on hold for 28 of those minutes!!!!!!