TERRIBLE CUSTOMER SERVICE.

I have been awaiting either a call back or email sorting out my queries. Firstly they offer free box office movie once a week x 4 and this gets charged to my account. Secondly, I am on a price lock and when I called and spoke to themaas far back as May I explained that I wanted to take up the offer of R749 a month only to be told that this doesnt include RECORDING, PLAY BACK AND REWINDING ETC and I would need to pay a further R100 for this. As THAT EXCLUSION is not mentioned in their offer of R749 Price Lock so it is false advertising in my view. When I spoke to a gentleman I think it was Bhusushiso he offered me A FURTHER R20 OFF MY PRICE LOCK and that Price Lock would call me. Which again has not materialised. I feel Multichoice needs to look into the fact that many lot of Pensioners who cannot afford to live in Retirement Homes and live in small affordable flats would be very appreciative to receive a Pension discount as the Retirement homes do.