SH
Shaniel H

1 reviews | Active since Oct 2019

20 Jun 2023, 14:52

Terrible customer service

I was called for an explora and the guy didn't even give me much time to think about it I then took it but now I want to cancel it I was on the chat with Boipelo but that person gave me so much attitude when I told them I want to cancel when I asked for the managers number they asked me WHY

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jun 2023, 14:57
Official
Hi Shaniel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
SH
Shaniel H's update20 Jun 2023, 15:12
Reviewer Update
This explora is out on delivery tomorrow and I do not want it anymore.DELIVERY NEEDS TO BE CANCELLED
SH
Shaniel H's update20 Jun 2023, 17:09
Reviewer Update
I AM NOT GOING TO PAY FOR ANY FEES BECAUSE I TOLD DSTV TO CANCEL AND I HAVE NOT RECEIVED FEEDBACK