1 reviews | Active since Sept 2016
Terrible customer service
I paid my dstv this month for compact plus. I forgot to tell them I want compact PLUS and i said I want dstv compact. I phoned multichoice to change this. They were VERY unhelpful and told me that I now owe them R640 before they can change it? The amount due by is is R543 and it is only due on June 25th. I have NO idea what is going on here? But no one in the call centre is willing to help. I have explained to them I do not have any amount in arrears.
Dear Renee Brown
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Renee Brown
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Renee Brown
We have tried to contact you without any success.
We unable to locate your account with the information provided.
Please provide us with your customer number, ID number or decoder number in order for us to investigate your concerns and provide feedback.
Kind Regards
Rupert
Best regards,
Good day Renee Brown
We have tried to contact you without any success.
We unable to locate your account with the information provided.
Please provide us with your customer number, ID number or decoder number in order for us to investigate your concerns and provide feedback.
Kind Regards
Rupert
Best regards,