Terrible Customer Service

I received an offer from your DStv in July 2021 to come back to DSTV Compact plus for R379 for the next 3 months (July- September). Took up the offer and I paid on the 8th of July 2021.

Contacted DSTV through socials on twitter after there was a biling error for August. That was resolved.

I check my balance for September and there’s a biling error again. My balance is stated as R538 whereas I have to pay R379.

I contacted DSTV on the socials, a week later I’m told the matter is still escalated with no feedback.

This is the very reason I had stopped my subscription with DSTV, terrible customer service.

You honestly can’t, as a business, market your product yet give bad service once the market has tapped in. Horrible. Horrible