KR
Kentse R
1 reviews | Active since Dec 2016
07 Jan 2021, 14:17
TERRIBLE COMPANY TO DEAL WITH
Weeks later i am still waiting for 2020 issue to be resolved, with thousands of emails and twitter DMs nothing has been solved. What must it take for Price Lock to provide good customer service? I will have to report this matter to the higher body and lay a complaint. I`m so disgusted about this distasteful service i received from DSTV (Price Lock). Application that was done last year November during Black Friday Special weekend. no delivery, no feedback. NOTHING!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Jan 2021, 14:20Hi Kentse Racoco,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jan 2021, 14:20
Official
Hi Kentse Racoco,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KR
Kentse R's updateReviewer Update
07 Jan 2021, 15:40i must say this is below the belt, it took you guys over 6 weeks to deliver a product you promised to delivery in 7 days delivery. Every time i follow up i get same response. It`s annoying. All you do is hide behind keyboards instead of picking up a phone to call a client and resolve this long dragging query....
KR
Kentse R's update07 Jan 2021, 15:40
Reviewer Update
i must say this is below the belt, it took you guys over 6 weeks to deliver a product you promised to delivery in 7 days delivery. Every time i follow up i get same response. It`s annoying. All you do is hide behind keyboards instead of picking up a phone to call a client and resolve this long dragging query....