Terrible commission skills

Hi there, we switched our DSTV on during the month of October, but during that month we were cut off 5 times even though proof of payment was sent to them 5 times. We also asked to be put onto a debit order system...which is noted on there system. We have now been cut for a second time this month due to DSTV's agents not being able to read. <br> Every time we have an issue we have to phone them them, and leave us on hold while they look up words in the dictionary (this must be the reason, because they clearly don't understand the English write text)<br> I'm tired of having to phone so they can sort it only for a day or two. <br> People are also Far to much to watch constant repeats. <br> dstv should definitely have some competition, and they would loose hands down.<br> Shocking service from multi choice.... They should be called only choice not multi choice. <br> Please get some training for your agent's so they are able to help their customers effectively.