RB
Robert B
1 reviews | Active since Jul 2012
17 May 2020, 21:02
Terrible choice
DSTV is the biggest pile of ****e I have ever come across, you pay over R900 for a premium package and all you get is repeats, repeats and more repeats. In the UK you get Freeview for free and a better choice, currently there is no sport because of COVID 19, but multi choice continue to charge for service that they are not providing. We need some competition in this country instead of one provider for everything!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 May 2020, 22:19Hi Robert,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 May 2020, 22:19
Official
Hi Robert,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 May 2020, 22:25Hi Robert,
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. MultiChoice as an organization is not immune to this. MultiChoice has not confirmed whether payment holidays/ reduced subscriptions will be offered or not. Please do take note that as we continue to keep the broadcast of our channels this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers. To maintain our services running we do need to continue to charge for these services as it essentially also benefits consumers of our product. As the country is in a national lock down, we do understand that we need to play a role in keeping our subscribers entertained while they enjoy the various content from our channels. We do not only cater for sport *****s but cater for a wide range of viewing needs. Essentially some of our channels like the news channels are keeping the nation informed about what is happening in our country and the world at large. From time to time we have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00 per rental of each movie. We have also increased our movie offering on the Box Office platform. We have opened certain channels in other packages to add more value and entertainment for our subscribers during this time of uncer*****y. A few other channels have been opened to certain lower packages that would normally not have these channels. The 24 hour news channels have been opened to keep the country informed about what is happening globally. It would be understandable to totally cut the subscription if there was no broadcast at all, however, we are keeping the service running and sports will return once this virus has been defeated. It will be a great loss to lose you as one of our loyal subscribers, however, we ask you take the factors mentioned above into consideration.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats. There is also a limit on how much new content is produced every year. Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
Please also contact our contact centre to get information about Covid-19 stay connected deals.
Kind Regards,
DStv: Hello Peter Team
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. MultiChoice as an organization is not immune to this. MultiChoice has not confirmed whether payment holidays/ reduced subscriptions will be offered or not. Please do take note that as we continue to keep the broadcast of our channels this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers. To maintain our services running we do need to continue to charge for these services as it essentially also benefits consumers of our product. As the country is in a national lock down, we do understand that we need to play a role in keeping our subscribers entertained while they enjoy the various content from our channels. We do not only cater for sport *****s but cater for a wide range of viewing needs. Essentially some of our channels like the news channels are keeping the nation informed about what is happening in our country and the world at large. From time to time we have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00 per rental of each movie. We have also increased our movie offering on the Box Office platform. We have opened certain channels in other packages to add more value and entertainment for our subscribers during this time of uncer*****y. A few other channels have been opened to certain lower packages that would normally not have these channels. The 24 hour news channels have been opened to keep the country informed about what is happening globally. It would be understandable to totally cut the subscription if there was no broadcast at all, however, we are keeping the service running and sports will return once this virus has been defeated. It will be a great loss to lose you as one of our loyal subscribers, however, we ask you take the factors mentioned above into consideration.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats. There is also a limit on how much new content is produced every year. Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
Please also contact our contact centre to get information about Covid-19 stay connected deals.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 May 2020, 22:25
Official
Hi Robert,
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. MultiChoice as an organization is not immune to this. MultiChoice has not confirmed whether payment holidays/ reduced subscriptions will be offered or not. Please do take note that as we continue to keep the broadcast of our channels this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers. To maintain our services running we do need to continue to charge for these services as it essentially also benefits consumers of our product. As the country is in a national lock down, we do understand that we need to play a role in keeping our subscribers entertained while they enjoy the various content from our channels. We do not only cater for sport *****s but cater for a wide range of viewing needs. Essentially some of our channels like the news channels are keeping the nation informed about what is happening in our country and the world at large. From time to time we have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00 per rental of each movie. We have also increased our movie offering on the Box Office platform. We have opened certain channels in other packages to add more value and entertainment for our subscribers during this time of uncer*****y. A few other channels have been opened to certain lower packages that would normally not have these channels. The 24 hour news channels have been opened to keep the country informed about what is happening globally. It would be understandable to totally cut the subscription if there was no broadcast at all, however, we are keeping the service running and sports will return once this virus has been defeated. It will be a great loss to lose you as one of our loyal subscribers, however, we ask you take the factors mentioned above into consideration.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats. There is also a limit on how much new content is produced every year. Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
Please also contact our contact centre to get information about Covid-19 stay connected deals.
Kind Regards,
DStv: Hello Peter Team
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. MultiChoice as an organization is not immune to this. MultiChoice has not confirmed whether payment holidays/ reduced subscriptions will be offered or not. Please do take note that as we continue to keep the broadcast of our channels this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers. To maintain our services running we do need to continue to charge for these services as it essentially also benefits consumers of our product. As the country is in a national lock down, we do understand that we need to play a role in keeping our subscribers entertained while they enjoy the various content from our channels. We do not only cater for sport *****s but cater for a wide range of viewing needs. Essentially some of our channels like the news channels are keeping the nation informed about what is happening in our country and the world at large. From time to time we have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00 per rental of each movie. We have also increased our movie offering on the Box Office platform. We have opened certain channels in other packages to add more value and entertainment for our subscribers during this time of uncer*****y. A few other channels have been opened to certain lower packages that would normally not have these channels. The 24 hour news channels have been opened to keep the country informed about what is happening globally. It would be understandable to totally cut the subscription if there was no broadcast at all, however, we are keeping the service running and sports will return once this virus has been defeated. It will be a great loss to lose you as one of our loyal subscribers, however, we ask you take the factors mentioned above into consideration.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats. There is also a limit on how much new content is produced every year. Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
Please also contact our contact centre to get information about Covid-19 stay connected deals.
Kind Regards,
DStv: Hello Peter Team
Best regards,