Terrible Billing Service

Once again Multi Choice debited my account for a SERVICE I NO LONGER USE IN LESS THAN 3 MONTHS!!!!!

I terminated your services in March but received a notification in June that you would debit my account. I called your customer care line and was 100% assured that the debit order was cancelled but the following a day a debit order went through!!! I called again and spoke to a Zandile S****le from ' finance' department and was told the account would be removed from my profile after a full REFUND

Your explanation was the system 'auto reconnected' me.

Once again YOU HAVE TAKEN MONEY FROM MY ACCOUNT FOR A SERVICE I DO NOT USE.

I am extremely upset about this and need this resolved as a matter of urgency.