Terrible, absolutely outrageously disrespectful service

This is such a joke! In light of my previous review...the problems I have been having with dstv...it is still not resolved! And i have been contacting dstv every single day! On the website, email and via phone calls! It turned out that these past two months I have been paying for the 110gb day and 110gb night internet package, but was only loaded with 25gb and 25gb night data. They are refunding me now with R220, which is the amount i have been paying extra every month for the 110gb day and 110gb night package, and they promised to load the remaining 85gb day and 85gb night data that they owe me for the month of October, but guess what? I was just on self-service chatting to an agent - Only 44gb day and 44gb night data was loaded onto my account! I mean DSTV are you even for real? Or do you just enjoy *****ing from your customers? Or is there just ******** or stupid people working in your internet department? Or do you just not care about your customers? Because when you try to talk to an agent to try and sort out your problem, you are so disrespected by the agent, as the agent is actually instructed to deal with a whole lot of customers at once, meaning you as a customer have to politely wait until the agent gets back to you after dealing with the other customers! I mean seriously? Is it not my data that is being wasted and my time that is being wasted by YOU? And then they don't even deal with your problem properly. They cut you off whenever they feel like it and mark the conversation as complete! Cynthia Chauke called me this morning, and during the conversation, our call dropped, and guess what? She didn't even bother to call me back so that we could finish all the queries, etc regarding my account! DSTV - You better contact me and make sure that i am a happy customer when our conversation is over because now I am declaring WAR. NEVER in my life, not ever have I had this many problems with a sevice provider! How much frustration and stress must I still endure before my account is sorted in line with what I am paying for? Or is that the reason that customers cannot go on the selfhelp platform and see how much data they have left on their account? Because they do not load the correct amount? Thus *****ing from us as customers?