LM
LOUIS M
1 reviews | Active since Jul 2011
24 May 2017, 13:49
Terrible
<p>I have paid every month but yet they say im a month in arrears but cant tell me how and dont send me statements,</p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
24 May 2017, 13:56Dear Louis
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 May 2017, 13:56
Official
Dear Louis
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 May 2017, 14:35Good day Louis
Thank you for bringing your billing query to our attention.
We will be liaising with the Price Lock finance team for further assistance in this regard. Kindly expect feedback directly from them.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply24 May 2017, 14:35
Official
Good day Louis
Thank you for bringing your billing query to our attention.
We will be liaising with the Price Lock finance team for further assistance in this regard. Kindly expect feedback directly from them.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Jun 2017, 16:06Good day Louis
As per the feedback received from the Price Lock finance team.
It has been advised that there was an unpaid debit order on the 26 April 2017 for R1855.85. We received a manual payment of R897.18and the account remained with an overdue balance of R958.67.
On the 26 May 2017, we debited both R899.00 (full subscription) + R958.67 overdue from last month to make R1857.67.
The balance debited for the Price Lock account is valid.
Please do contact us if you require further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply06 Jun 2017, 16:06
Official
Good day Louis
As per the feedback received from the Price Lock finance team.
It has been advised that there was an unpaid debit order on the 26 April 2017 for R1855.85. We received a manual payment of R897.18and the account remained with an overdue balance of R958.67.
On the 26 May 2017, we debited both R899.00 (full subscription) + R958.67 overdue from last month to make R1857.67.
The balance debited for the Price Lock account is valid.
Please do contact us if you require further assistance.
Kind regards
Dinah
Best regards,
LM
LOUIS M's updateReviewer Update
07 Jun 2017, 06:49Correction on 26 May you debited my account with R2011. Why was my account on R1855.85 end of april if my subscription is less than a R1000 and i never missed a payment? Please can you phone me ********** 194
LM
LOUIS M's update07 Jun 2017, 06:49
Reviewer Update
Correction on 26 May you debited my account with R2011. Why was my account on R1855.85 end of april if my subscription is less than a R1000 and i never missed a payment? Please can you phone me ********** 194