mR
michele R
1 reviews | Active since Mar 2017
17 Dec 2022, 17:07
Technological query that makes no sense
I would like to understand how a date cant be changed for holiday viewing to be switched back to residential. I made a mistake by 1 day - it was only 3 hours between telling DSTV of a switch over date, to telling then I had made a mistake by a day! I cant believe that it cant be changed. Or its just too much trouble to actually change it!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Dec 2022, 17:34Hi Michele ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Dec 2022, 17:34
Official
Hi Michele ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
mR
michele R's updateReviewer Update
19 Dec 2022, 12:53Someone called on Sunday to say he would definitely look into the matter. He understood my frustration and would get right back to me! Well its now Monday and not a single human has made contact. I really don't understand why companies have call centres if no one follows through. But I suppose it's what we can expect from our country!
mR
michele R's update19 Dec 2022, 12:53
Reviewer Update
Someone called on Sunday to say he would definitely look into the matter. He understood my frustration and would get right back to me! Well its now Monday and not a single human has made contact. I really don't understand why companies have call centres if no one follows through. But I suppose it's what we can expect from our country!