AH
Angelique H

1 reviews | Active since Jul 2013

13 Dec 2015, 12:20

Tear my hair out

They keep disconnecting me even though paid one year in advance. I have to phone them every 2 weeks - call from Margate to Durban. Useless. They tell me I am being cut off because I am in credit! Their figures never match.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Dec 2015, 13:11
Official
Hello whatpassword,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team