CB
Caron B
1 reviews | Active since Apr 2015
25 Aug 2015, 11:21
Tax invoices not supp**** to customer
I have a DSTV account for my rental tenant and urgently need the monthly tax invoices from DSTV for tax purposes. The tax invoices were requested on Monday 17 August. I was told they would be supp**** within 48 hours. It has now been 9 days! I have phoned in to the call center 5 or 6 times to follow up and keep getting the same nonsense stores about how someone is working on it yet nothing has been done. Its a very simple and easy query - just SEND ME MY TAX INVOICES AS REQUESTED!!!!
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DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 11:12Hello RSA_User,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 11:12
Official
Hello RSA_User,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team