Takes our money but don't allow us to watch the movies.

DSTV BoxOffice has the WORST service I have ever seen. Charged us the 3 times for the same rental AND then we couldn't even watch it. Some sort of technical difficulty, which (3 days later) still remains unresolved without ANY feedback. During our investigation we pulled a statement from our BoxOffice account, and discovered that we have been charged twice in the past for other movies as well without us knowing it. We can understand that sometimes there are technical difficulties , but the absolute lack of service, explanation and refund?! Unacceptable. At the end of the day we have paid R160 for movies we never watched. No refund. No explanation. Disgusting.