takes 2 days to reconnect after paying bill

After giving me the incorrect amount owed to them for 3 months consecutively , one amount via sms, another amount telephonically and yet another with their self service option, they disconnect me, no fault of mine but I'm disconnected.<br> So now I pay whats owed and then it takes 2 days to reconnect as there is a signal delay, who foots the bill for the 2 days. I have a paid up bill and get told, well sorry.<br> Klaas in the call centre says his been working there for 4 years and after 18 minutes on the call still cant help me, when asking for someone who knows what they doing , he says he will get his manager Vusi and he will be on the line in 30 seconds, he connects me to a Nkululeko after 8 minutes. Nkululeko then says the entire day they have been having the problem with the delayed signal, why does it take Klaas 18 minutes to figure it out.<br> It is never a pleasure dealing with Multichoice