SN
Sean N

1 reviews | Active since Mar 2009

26 Oct 2015, 18:08

Take your decoders and *****

Someone from accounts had better contact me urgently, I am tired of dealing with *********** individuals who cannot deal with what is happening and cannot give me an answer that is not scripted.<br> <br> Suddenly an amount of R8300 has been reversed on my account and instantly you tried to take 12 000 off my bank account. All payments have been made on your website via your pay gate.<br> <br> Now I want a full audit of my account and someone to call me as you owe me close on R1000 in air time for the hours I have spent on the phone.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2015, 15:22
Official
Hello newmns,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,