TT
Tsundzuka T

1 reviews | Active since Jan 2019

06 Dec 2024, 11:11

T.A Tlakula Dstv extra charges

We have been receiving a power services from Dstv, debit order comes with extra fees every month that we did not agree. as a pension i cannot afford this anymore. i was suppose to be getting a discount since am a pension depending on goverment grant. R400 debit order on Acess option and extra view is a day light *******. i hope someone will call me to resolve this Mrs T.A Tlakula on *** or email my son on *** to resolve this. as a widow and depending on grant i cant afford this any more. i even requested insurance to be cancelled on the decorder as i cant afford it anymore. Alternative Call ***

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2024, 11:51
Official
Hi Tsundzuka, 

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 
Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
TT
Tsundzuka T's update09 Dec 2024, 09:28
Reviewer Update
Good day,

this was not resolved as Multi-choice is charging extra fees trying to recover from lost customers. we wil fight this until the pension has been faily charges.