Sydney Campbell

I am premium customer and so disgusted by DSTV! On the 2nd of April 2023 I made a instant payment of R749.00 but I used the wrong reference in the payment confirmation. For the past month I have spoke to almost 15 different DSTV Emplyees and emailed confirmation of Payment, confirmation of my bank account, went into the bank and got a letter from my bank that it is me who made the payment and still I have not been refunded???? When I call DSTV they say that they confirm money is there and will get Credit to escalate payment to me. Its now pass a month and I still have no refund??? Everytime I call DSTV the call takes more than 20min. I have wasted far too much time to try get my refund back BUT DSTV IS VERY QUICK TO SWITCH OFF MY DSTV. I WANT MY REFUND TODAY!!! GET IN TOUCH WITH ME ASAP AND DONT ASK ME TO SEND THROUGH ANY DOCUMENTS AS YOU HAVE IT ALL ON YOUR SYSTEM!!!!!