TM
Tshengisile M
1 reviews | Active since Jun 2016
25 Jan 2022, 07:35
Switched off again, another month of misery with dstv!!!
Multichoice has switched me off again..account ***6. On the 5th this month Inpaid my access subscription and I had other challenges with them. This morning I am waking up to channel 100 and its only the 25th. Why am I being switched off. I am tired of dealing with them since December. I regret doing the compact upgrate my life is hell of a mess ever since. Why am I being switched off and how many times must I deal with dstv??????
Helpful (0)
Replies (6)0
Replies (6)
DStv (MultiChoice)'s replyOfficial
25 Jan 2022, 08:34Hi Tshengisile Mbuvha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Jan 2022, 08:34
Official
Hi Tshengisile Mbuvha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TM
Tshengisile M's updateReviewer Update
25 Jan 2022, 09:26Please..i paid on the 5th and you only opened dstv in the 7th or 8th. And tiday again..are you going to credit me for those days??
TM
Tshengisile M's update25 Jan 2022, 09:26
Reviewer Update
Please..i paid on the 5th and you only opened dstv in the 7th or 8th. And tiday again..are you going to credit me for those days??
TM
Tshengisile M's updateReviewer Update
25 Jan 2022, 09:27Or you now specializes on ******** silent customers
TM
Tshengisile M's update25 Jan 2022, 09:27
Reviewer Update
Or you now specializes on ******** silent customers
TM
Tshengisile M's updateReviewer Update
25 Jan 2022, 12:06DStv: We've added a new decoder to your account (customer number ***6). If you didn't request this, please email us at ***
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R138.05 using ref no. ***6 or click payat.io/dstv/***6
Both these text messages were sent to me today..1 came around 7am to say they added whatever, the last one came just 5 mins agao
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R138.05 using ref no. ***6 or click payat.io/dstv/***6
Both these text messages were sent to me today..1 came around 7am to say they added whatever, the last one came just 5 mins agao
TM
Tshengisile M's update25 Jan 2022, 12:06
Reviewer Update
DStv: We've added a new decoder to your account (customer number ***6). If you didn't request this, please email us at ***
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R138.05 using ref no. ***6 or click payat.io/dstv/***6
Both these text messages were sent to me today..1 came around 7am to say they added whatever, the last one came just 5 mins agao
DSTV: We've not received your payment and had to stop your viewing. To keep watching, pay R138.05 using ref no. ***6 or click payat.io/dstv/***6
Both these text messages were sent to me today..1 came around 7am to say they added whatever, the last one came just 5 mins agao
TM
Tshengisile M's updateReviewer Update
25 Jan 2022, 13:22I have contacted multichoice dince i have been waiting for their call since this morning. Services are being reinstated but I am still waiting for this R138 to be cleared cause ai dont owe them. The lady told me there was R60 manual adjustment made and I was bill current billing of R115 while i paid. Quwry being escalated
TM
Tshengisile M's update25 Jan 2022, 13:22
Reviewer Update
I have contacted multichoice dince i have been waiting for their call since this morning. Services are being reinstated but I am still waiting for this R138 to be cleared cause ai dont owe them. The lady told me there was R60 manual adjustment made and I was bill current billing of R115 while i paid. Quwry being escalated
TM
Tshengisile M's updateReviewer Update
26 Jan 2022, 22:02DStv (MultiChoice)'s reply:
26 Jan 2022, 17:36
The business has rep**** privately, and only Tshengisile M can view this message
Replying ptivately will not help me. There is STILL R88.05 outstanding on my account. You keep resolving my query halfway. I dont owe multichoice anything. When are you going to do what you keep promising e privately. That you will bring my account to ZERO?
26 Jan 2022, 17:36
The business has rep**** privately, and only Tshengisile M can view this message
Replying ptivately will not help me. There is STILL R88.05 outstanding on my account. You keep resolving my query halfway. I dont owe multichoice anything. When are you going to do what you keep promising e privately. That you will bring my account to ZERO?
TM
Tshengisile M's update26 Jan 2022, 22:02
Reviewer Update
DStv (MultiChoice)'s reply:
26 Jan 2022, 17:36
The business has rep**** privately, and only Tshengisile M can view this message
Replying ptivately will not help me. There is STILL R88.05 outstanding on my account. You keep resolving my query halfway. I dont owe multichoice anything. When are you going to do what you keep promising e privately. That you will bring my account to ZERO?
26 Jan 2022, 17:36
The business has rep**** privately, and only Tshengisile M can view this message
Replying ptivately will not help me. There is STILL R88.05 outstanding on my account. You keep resolving my query halfway. I dont owe multichoice anything. When are you going to do what you keep promising e privately. That you will bring my account to ZERO?