ZC
Zachary C
1 reviews | Active since Nov 2013
29 Apr 2015, 18:14
Switchbox
The switch box on the explorer is faulty and the staff at Middelburg refused to exchange it because I got it from Telkom instead of buying it directly from Multichoice. I thought that the manufacturer carries the guarantee. Please assist
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Apr 2015, 15:29Hello Zachary1,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply30 Apr 2015, 15:29
Official
Hello Zachary1,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,