1 reviews | Active since Mar 2017
Switch to explora hassle free – this is not true!
<p>The deduction that I requested for sooo looong finally took place on the 28th last month, but the amount was not correct according to me. As far as I know was the deal R949 pm for 24 months. The amount that was deducted was R1698.28 why would that be? Hello Peter team’s words to me: Should you require further assistance, please do not hesitate to contact us. I am trying since the 29th of March to contact you. All the previous encounters had a fast response but not this one, why?</p> <p>Herman</p>
Dear Coetzee
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Coetzee
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Good day Herman Coetzee
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Herman Coetzee
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert